Morwen Oronor
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A Firefox issue
Lesa, I created a cute little toolbar for my website with Conduit,
You can look at it here.
For some reason, even the people on the Conduit forum don't understand, it works very well in IE and Safari but in Firefox it adds 'separator' lines every time you quit and then relaunch Firefox, so after a day or two you end up with a pile of dotted lines in the toolbar before the toolbar logo. It looks horrible.
Can you think up a reason why it's doing that? I've tried all the solutions the people in the forum suggest to no avail. I thought maybe my clever Runboard friends might have an idea.
--- The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is.William Spencer Churchill
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7/5/2009, 10:27 am
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Lesigner Girl
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Re: A Firefox issue
Software like this is in a whole different realm than (X)HTML, CSS, or server-side scripting like PHP, and I couldn't begin to even guess at why their toolbar works with some browsers but not with others. When I install something on my system and it doesn't work, I always just uninstall it and move on.
Sorry I can't help you with why it's doing that, but only someone who knows how to program client-side software and has access to the Conduit toolbar's source code would be able to help you.
That said, many toolbars are known to contain spyware, so I hope you checked it out before installing it on your computer and offering it to the public. Conduit might be perfectly safe, but I don't know anything about them, so I can't say one way or the other.
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7/5/2009, 4:32 pm
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Morwen Oronor
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Re: A Firefox issue
Yes I did, If you'd like to look at their privacy policy here, then tell me what you think.
I trust your judgment.
I'm not the only person having problems with Firefox, I'm sure that if they have 38 million users, there has to be someone in the organisation who can solve the problem. I'll keep you posted.
--- The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is.William Spencer Churchill
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7/5/2009, 9:23 pm
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Lesigner Girl
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Re: A Firefox issue
Thank you for trusting my judgment, MO, but I don't trust the word of strangers. Even if I go to a site where I've downloaded other programs in the past without problems, even when that site says the program has been tested and is free of spyware and viruses, I still always scan it with updated spyware and virus detection programs after downloading and before unzipping or installing the program. Sure, a trusted site might have scanned it, but what if the spyware or virus was so new that their scan wasn't equipped to detect it yet?
I've installed a lot of programs on my computers, and I'm very cautious every time. The only time I ever got a virus was from an email that did NOT have an attachment, but I had a bad feeling when I saw the jibberish in the message and decided to Google part of it, and it turned out my bad feeling was warranted. Since my updated antivirus didn't catch it, I had to remove it manually, and was lucky enough to find instructions for that particular virus online. If I had rebooted my computer without removing the virus first, it could have done a lot of damage.
My judgment is to make sure your antivirus and spyware detection are up to date, then use them to scan the folder on your computer that contains all the Conduit files. The toolbar might be perfectly safe, but I wouldn't take a privacy policy as a guarantee of that.
That said, if their toolbar doesn't work correctly with Firefox anyway, you might want to look for a different toolbar or wait to offer the one you have. Only the developers of Conduit can fix that and everyone will have to upgrade their toolbar once the fix is released, and many people would be irritated with any site that offered something that screws up their browser.
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7/6/2009, 1:14 am
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Morwen Oronor
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Re: A Firefox issue
Good idea. I'll delete it from the website until it works properly.
Thank you.
I don't have to worry about spyware and viruses on the Mac but yes, I'd have to worry about other people getting them.
--- The truth is incontrovertible, malice may attack it, ignorance may deride it, but in the end; there it is.William Spencer Churchill
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7/6/2009, 1:25 am
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Lesigner Girl
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Re: A Firefox issue
True, Macs are less susceptible to viruses because (1) Microsoft is known for its security holes and (2) hackers know this, and choose to go after the easier targets.
You're welcome, MO. 
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7/6/2009, 12:17 pm
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